Week 2: Advanced Communication in Systems Leadership

Assignment Guidelines with Scoring Rubric

Purpose

The purpose of this assignment is to apply leadership self- knowledge, skills, and strategies necessary for effective communication in advanced communication situations. (CO 4)

Due Date: Sunday 11:59 PM MT at the end of Week 2

Total Points Possible: 150

Requirements

Description of the Assignment

The assignment provides an opportunity for the student to:

· Develop and leadership profile based on leadership style and personality profile

· Apply their leadership profile to advanced communication situations

· Develop strategies that will improve and/enhance advanced communication skills

· Engage in reflective practice through writing

Preparing the Assignment

1. Address all components of the Advanced Communication in Systems Leadership paper as outlined under “Assignment Directions and Criteria”.

2. The paper is graded on quality and completeness of information, depth of thought, organization following outline provided, substantive narrative, use of citations, use of standard English, and writing conventions.

3. Format:

a. American APA format, using most current edition, is required for citations and references in this assignment

i. Required elements

1. Title page, reference page

2. Use Microsoft Word

3. Page numbers, doubles-spaced, times new roman, 12pt font, 1” margins, level 1 headings

4. Paper length: 6 maxima, excluding reference page, title page, and assessment tool

b. Scholarly sources

i. Minimum of four (4) scholarly resources no older than 5 years

c. Proof-reading

i. Use spell check and grammar check and correct all errors

ii. Compare final draft to detailed outline directions to ensure all required elements included

iii. Submitting the paper

1. Submit to Week 2 Assignment portal by Sunday, 11:59 p.m. MT

2. Must achieve TII score < 24% to be graded

3. Final submission only will be graded

DIRECTIONS AND ASSIGNMENT CRITERIA

This paper is a reflective practice experience that requires you to describe selected communication experiences, analyze them through the lens of your newly developed leadership profile, and describe implications for future experiences. You will need to draw on knowledge of advanced communication skills as well as past experiences and knowledge in certain communication situations. Scholarly inquiry into the specified communication types will be needed from at least one (1) peer reviewed journal per situation. Use the following detailed outline to organize your paper. The following headings should be used for your paper and represent what is included in a completed paper.

I. Introduction

a. Approach to paper

b. Statement of purpose

c. Overview of paper components

II. Leadership Profile

a. Identify Leadership Style (per questionnaire)

i. The Blake and Mouton Managerial Grid: Leadership Self-Assessment Questionnaire

https://www.bumc.bu.edu/facdev-medicine/files/2010/10/Leadership-Matrix-Self-Assessment-Questionnaire.pdf

b. Identify Personality Profile (per questionnaire)

i. Personality Typology Explained

http://www.humanmetrics.com/personality/type

c. Create the synthesized Personal Leadership Profile

III. Reflective Practice # 1: Negotiation

a. Experience

b. Reflection

c. Implications

IV. Reflective Practice # 2: Conflict

a. Experience

b. Reflection

c. Implications

V. Reflective Practice # 3: Student Selection

a. Experience

b. Reflection

c. Implications

VI. Summary

Directions

I. Provide an introduction that describes to the reader the purpose of the paper and what will be included. Refer to general components described under “Directions and Assignment Criteria”.

II. Create a Personal Leadership Profile using the information you’ve obtained from completing your Leadership Style questionnaire and Personality Profile Inventory, The profile should include inherent/dominant preference at each stage of the communication cycle; correlation of leadership style to personality profile with inconsistencies identified; potential conflicts in communication (within self and others) during advanced communication situations

III. Reflective Practice: Use the reflective practice guidelines to address the required three experiences. These guidelines must be used as grading for this portion of the paper will follow them. The following are the general scenarios for the “experiences” you are to relate for reflection and implications. The experiences should be those in which you were personally involved, not an observer. Notice that the first two are required for all students. The third is your choice among three options. Be sure to indicate clearly which you choose as your third scenario

a. Experiences

i. Reflective Practice # 1: Negotiation

Describe an experience in which you had to negotiate for an important issue that did not end up in your favor.

ii. Reflective Practice # 2: Conflict

Describe an experience in which you were engaged in a conflict situation which was not resolved or ended in a lose-lose resolution

iii. Reflective Practice # 3: Choose among one of the three topics: Persuasive conversation; leading a team; or interdepartmental collaboration

a. Persuasive conversation: Describe an experience in which you were unable to persuade a colleague to “buy in” to a project, a change is procedure, etc.

b. Leading a team: Describe an experience in which you were asked to lead a team project and you were unable to get the team to the work together

c. Interdepartmental collaboration: Describe an experience in which you had to collaborate with an interdepartmental team on a decision related to reducing costs within the healthcare system and consensus could not be reached

b. Reflections

To guide your reflection on the each of the three experiences include the following:

1. What went well in the exchange?

2. Based on your study of personality profiles, what might you guess was the profile of your receiver(s)?

3. What was the potential impact of those styles on the success or failure of communication?

4. Where did the communication exchange break down?

a. Address each component of the communication cycle (send, receive, process information, and through the lens of your leadership profile) for you and the other party. Based on these observations:

i. Were there any strategies you might could have used to improve any part of the cycle?

ii. Were there any profile characteristics of the other person might have alerted you to use another tact?

c. Implications

To guide your thoughts in describing future implications derived from your reflections include the following. If you have other thoughts, feel free to include these as well.

1. Through awareness of your own profile and the way you best communicate and what you’ve learned through the reflection:

a. What strategies can you use to ensure you send the message in a way to be best received and understood by the receiver?

b. How will you know the message has been received in the intended way?

2. How can you use your self-awareness of your own personal leadership profile to anticipate how communication is received by others?

IV. Summary: Provide a summary of what has been addressed in the paper, at least two (2) major points of self-discovery for continuous improvement in advanced communication skills, and the how your Personal Leadership Profile will inform your leadership practice role.

Category

Points

Description

Introduction

10%

Approach
to paper, statement of purpose, overview of paper components

Personal Leadership Profile

30%

Leadership
Style and Personality Profile completed and identified; Personal Leadership
Profile includes:

·
inherent/dominant
preference at each stage of the communication cycle;

·
correlation
of leadership style to personality profile with inconsistencies identified;

·
addresses
potential conflicts in communication (within self and others) during advanced
communication situations

Reflection # 1
Negotiation

30%

Experience
description includes five elements: who, what, when, where, how

Reflections on
experience: thoughts, feelings, awakenings about experience expressed fully;
Evidence of new or different perspectives present; Substantive response shows
synthesis off self-discovery and knowledge of topic through reflection and
includes scholarly support

Implications for
practice: how will new insights be used in
future practice and to improve communication skills and abilities

Reflection # 2 Conflict

30%

Experience
description includes five elements: who, what, when, where, how

Reflections on
experience: thoughts, feelings, awakenings about experience expressed fully;
Evidence of new or different perspectives present; Substantive response shows
synthesis of self-discovery and knowledge of topic through reflection and
includes scholarly support

Implications for
practice: how will new insights be used in
future practice and to improve communication skills and abilities

Reflection
# 3 Persuasive conversation; team leading; or interdepartmental collaboration

30%

Experience
description includes five elements: who, what, when, where, how

Reflections on
experience: thoughts, feelings, awakenings about experience expressed fully;
Evidence of new or different perspectives present; Substantive response shows
synthesis of self-discovery and knowledge of topic through reflection and
includes scholarly support

Implications for
practice: how will new insights be used in
future practice and to improve communication skills and abilities

Summary

10%

Recap
of paper’s purpose;

Two (2)
major points of self-discovery for continuous improvement in advanced
communication skills,

Influence
of Personal Leadership Profile on leadership practice role.

Writing
conventions, format, and reference citations

10
%

Writing is clear concise
without grammatical and spelling errors. All references are correctly cited
and written.

150

150%

A quality assignment will meet
or exceed all of the above requirements.

Assignment Criteria

Outstanding
or highest level of performance

Very
good or high level of performance

Competent
or satisfactory level of performance

Poor or failing level of
performance

Unsatisfactory level of
performance

Content

Possible Points = 150 Points

Introduction

Approach
to paper is clearly articulated and contains all three elements

Approach
to paper is generally described and contains all but one required element

Approach
to paper is minimally described, generally stated and missing two key required
elements

All
required elements are missing or are unrelated to required content

Personal
leadership profile

Personal
Leadership Profile clearly articulated; contains all five (5) required components

Personal
Leadership Profile clearly articulated: contains four (4) required components

Personal
Leadership Profile addressed; contains only three (3) required components

Personal
Leadership Profile generally addressed; contains only two (2) required
components

Personal
Leadership Profile clearly articulate and contains all five (5) required
components

Reflective
practice # 1 Negotiation

Experience

Experience description includes
five elements: who, what, when, where, how

Description
is succinct clearly articulated;

1
paragraph in length; contains all required elements;

Description
is succinct clearly articulated;

1
paragraph in length and contains four required;

Description
is generally stated; 1 paragraph in length contains only three required elements;

Description
is vague;

1
paragraph in length contains only 1 required element;

Description
is absent;

Is
vague and contains insufficient information

Reflection:

Thoughts,
feelings, awakenings about experience guided by content requirements expressed
fully;

Evidence
of new or different perspectives present;

Substantive
response shows synthesis of self-discovery and knowledge of topic through
reflection and includes scholarly support

Reflection
is succinct and clearly articulated;

2-3
paragraphs in length; contains all three (3) required elements;

Reflection
is succinct and clearly articulated;

2-3
paragraphs in length;

contains
two of three required elements;

Reflection
is generally stated;

less
than two (2) full paragraphs in length;

contains
2 of three required elements;

Reflection
is vague;

Less
than one (1) paragraph in length;

contains
only 1 required element;

Reflections
are absent; or

Are
vague and contain insufficient information

Implications

How new insights gained through
reflection will be used:

·
in future practice

·
to
improve communication skills and abilities

Implications
are succinctly articulated;

1
paragraph in length; contains all required elements;

Implications
are succinctly articulated;

1
paragraph in length and contains one (1) required element

Implications
are generally stated; 1 paragraph in length contains two required elements;

Implications
are vague;

Less
than one (1) paragraph in length;

contains
only 1 required element;

Implications are absent; or

Implications are vague contain insufficient
information

Reflective
practice # 2 Conflict

Experience:

Experience description includes
five elements: who, what, when, where, how

Description
is succinct clearly articulated;

1
paragraph in length; contains all required elements;

Description
is succinct clearly articulated;

1
paragraph in length and contains four required;

Description
is generally stated; 1 paragraph in length contains only three required
elements;

Description
is vague;

1
paragraph in length contains only 1 required element;

Description
is absent;

Is
vague and contains insufficient information

Reflection

Thoughts,
feelings, awakenings about experience expressed fully;

Evidence
of new or different perspectives present;

Substantive
response shows synthesis of self-discovery and knowledge through reflection
and includes scholarly support

Reflection
is succinct and clearly articulated;

2-3
paragraphs in length; contains all three (3) required elements;

Reflection
is succinct and clearly articulated;

2-3
paragraphs in length;

contains
two of three required elements;

Reflection
is generally stated;

less
than two (2) full paragraphs in length;

contains
2 of three required elements;

Reflection
is vague;

Less
than one (1) paragraph in length;

contains
only 1 required element;

Reflections
are absent; or

Are
vague and contain insufficient information

Implications

How new insights gained through
reflection will be used:

in future practice
to
improve communication skills and abilities

Implications
are succinctly articulated;

1
paragraph in length; contains all required elements;

Implications
are succinctly articulated;

1
paragraph in length and contains one (1) required element

Implications
are generally stated; 1 paragraph in length contains two required elements;

Implications
are vague;

Less
than one (1) paragraph in length;

contains
only 1 required element;

Implications are absent; or

Implications are vague contain insufficient
information

Reflective
practice # 3

Choice of persuasive conversation; leading a team, collaboration on
project

Experience:

Experience description includes
five elements: who, what, when,
where, how

Description
is succinct clearly articulated;

1
paragraph in length; contains all required elements;

Description
is succinct clearly articulated;

1
paragraph in length and contains four required;

Description
is generally stated; 1 paragraph in length contains only three required
elements;

Description
is vague;

1
paragraph in length contains only 1 required element;

Description
is absent;

Is
vague and contains insufficient information

Reflection

Thoughts,
feelings, awakenings about experience expressed fully;

Evidence
of new or different perspectives present;

Substantive
response shows synthesis of self-discovery and knowledge of topic through
reflection and includes scholarly support

Reflection
is succinct and clearly articulated;

2-3
paragraphs in length; contains all three (3) required elements;

Reflection
is succinct and clearly articulated;

2-3
paragraphs in length;

contains
two of three required elements;

Reflection
is generally stated;

less
than two (2) full paragraphs in length;

contains
2 of three required elements;

Reflection
is vague;

Less
than one (1) paragraph in length;

contains
only 1 required element;

Reflections
are absent; or

Are
vague and contain insufficient information

Implications

How new insights gained through
reflection will be used:

·
in future practice

·
to
improve communication skills and abilities

Implications
are succinctly articulated;

1
paragraph in length; contains all required elements;

Implications
are succinctly articulated;

1
paragraph in length and contains one (1) required element

Implications
are generally stated; 1 paragraph in length contains two required elements;

Implications
are vague;

Less
than one (1) paragraph in length;

contains
only 1 required element;

Implications are absent; or

Implications are vague contain insufficient
information

Summary

Recap
of purpose;

Two
(2) major points of personal CQI;

Impact
of Personal Leadership Profile on communication in leadership practice

Summary
clearly articulated and contains all four (4) required elements

Summary
clearly articulated and contains three (3) required elements

Summary
is clearly articulated and contains two (2) required elements

Summary
is generally stated and contains one required element

Summary
is absent;

Summary
is vague and contains insufficient information

Writing
conventions, format, and reference citations

APA format is
followed for paper layout, reference pages, in-text citations

Writing is
clear concise without grammatical and spelling errors.

All
references follow APA format;

References
are less than 5 years old

All
requirements met with two (2) or less errors

All
requirements met with three (3) errors

All
requirements met four (4) errors

All
requirements met with five (5) errors

All
requirements met with six (6) or more errors

Grading Rubric

Week 2: Advanced Communication in Systems Leadership Assignment Guidelines with Scoring Rubric Purpose The purpose of this assignment is to apply leadership self- knowledge, skills, and strategies necessary for effective communication