Scenario: To reduce expenses, your organization has elected to keep their current health insurance provider, but eliminate their use of the most popular plan, that included a lower deductible.
StrategicManagerialCommunication WeekOne: DeliveringBadNews “Bad news isn’t wine. It doesn’t get better with age.” ColinPowell Context and Purpose Delivering bad news poses multiple communication challenges. On one hand, some are often compelled to deliver bad news in the “least painful” way possible, but at times this can create an unclear and indirect message that only serves […]